Golden Gulf
Cancellation Policy
Cancelling a booking
Tell us as early as you can. Plans change and we would rather move a booking than lose you as a customer.
More than 24 hours before
No charge.
Less than 24 hours before
We may charge a cancellation fee to cover the driver and vehicle already committed to you. We will tell you the amount before applying it.
No-show
If nobody appears at the agreed meeting point and we cannot reach you, the booking is treated as a late cancellation.
If we cancel
If we cannot provide the service we agreed, we will arrange an alternative at our expense or refund anything you have paid, whichever you prefer.
Flight delays and cancellations
A delayed or cancelled flight is not a late cancellation. Tell us and we will re-plan around your new arrival.
